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Online and Phone Services Available in Douglas County

Posted: 03/16/2020

Category: Departments

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Douglas County will continue to provide as many services as possible to our residents and visitors during the coronavirus pandemic. Our buildings will remain open to the public, unless otherwise posted on the exterior of the building.

Many of our services are available online and by phone. We will share as much information as we can compile each day.


Application forms are all online,

Staff are available for questions about value or classification. The main phone number is 320-762-3884.

All Boards of Appeal & Equalization are by appointment-only and folks need to call the office to set up an appeal if they choose to do so,

If a property owner wants an appraiser to come out & review their property there is a request form online,

An “appraisal summary” is available on parcels (via Parcel Info Lookup) that identifies characteristics of the property that the owner can review for accuracy.


In preparation for the Covid-19 pandemic, the Douglas County Auditor/Treasurer’s office is encouraging taxpayers to sign up for the ACH direct payment program. With this program, a tax payment will automatically be taken out of the designated account on the tax due date. Participants will receive a notification letter two weeks prior to the tax due date. An ACH form is available on the county website at under “I Want To/Forms”.  The form can be completed and return to the Douglas County Auditor/Treasurer’s office at 305 8th Ave W, Alexandria MN 56308.  For more information please call 320-762-3077. Other ways to pay include a tax payment drop box on the south side of the courthouse near the entrance, payment online by credit card or e-check, or mailing in tax payments. Face-to-face tax payments are discouraged at this time. Tax statements will be mailed on or around April 1st.

Land & Resources

Business licenses for excavators and landscapers can be applied for on-line at the link listed below.  They would click on “Apply for a Land & Resource Management License” and follow the instructions. If contractors have any questions or need assistance with the on-line application, they can contact Jackie Navratil at (320) 762-3863.

A variety of permits can be applied for on-line at the link listed below.  Those permits include land use (for building), shoreland alteration, conditional use, and variances.  If a homeowner or contractor has any questions or needs assistance applying for a permit, they are encouraged to contact the Land & Resource Dept. at (320) -762-3863.  Those seeking to apply for a conditional use permit or variance should contact Dave Rush or Rebecca Sternquist at the above number prior to beginning any application.

Land splits (metes and bounds) or plats can be applied for by contacting Darla Barker in the Land & Resource Office.  An applicant can email questions and/or a sketch of the subdivision to her at  Please include a phone number and she will contact you back within 24 hours.

Septic permits cannot be applied for on-line, but questions and design information can be emailed or mailed to Pat Schultz (  Please include a phone number and Pat will reply by phone to answer any questions and/or complete the permitting process remotely. 

General questions about zoning, building setbacks, site development, or work on the shoreline can be answered by email at or by calling (320) 762-3863.  Or you may find answers to your questions on the County Website at



Overdrive: ebooks and audiobooks. Limit 5 at a time with your library card.

Hoopla: ebooks, comic books, audiobooks, music, and movies.Limit 3 items a month.

EBooks Minnesota: online ebook collection for all Minnesotans.

MN Writes / MN Reads: for writers interested in easy-to-use, free resources for publishing and sharing e-books, and for readers interested in discovering books by local writers.

MNLink: obtain materials not available from your local library system from other Minnesota libraries.Explore the Learning Express Library for career preparation, career goals, high school equivalency, college admissions test preparation, school skills for elementary, middle, and high school; core skills for adults, and computer skills.

eLibraryMN (formerly known as ELM): find articles, research for papers projects and personal interest. Includes resources for job searching, career planning, health, and wellness.

TumbleBooks: a collection of animated, talking picture books with fiction, non-fiction and foreign language titles.

Gale Kids InfoBits: a content-rich, authoritative, easy-to-use digital resource featuring age-appropriate, reliable, curriculum-related content covering a broad range of educational topics.

Pronunciator: a fun and free way to learn any of 100 languages with personalized courses that include study guides and audio lessons, video phrases, movies, music, and more.Learn online, either on your desktop computer or mobile device.

ValueLIne: a stock analysis tool among the most highly regarded and widely used independent investment research.

MyHeritage: a leading global destination for discovering, preserving and sharing family history.

AtoZ Food America: contains more than 2000 state, regional, and ethnic recipes – including food culture articles – as well as historical and reference articles including an ingredients section.AtoZ Food America is the largest food database of its kind focused solely on diverse American cuisine.

Driving Tests: this site offers users the chance to take practice driving tests.Please note, some portions of the website require a premium account which the Douglas county Library does not have.

Public Works

All permits available from public works can be obtained online. The main phone number is 320-762-2999.

Hours of operation are Monday – Friday 8:00 am – 4:30 pm.

Dial 320-762-2999, voicemail will direct callers to press…..

1 for Parks

2 for County Ditch Drainage, Ag related questions, and to schedule a Pesticide Applicator’s Test

3 for Highway Maintenance

4 for Mechanics

5 for Engineering

6 for E911 Address questions, application process, or to order replacement E911 signs and posts

7 for GIS

8 for the County Surveyor

9 for the Public Work’s Director

0 for General Office Questions

# to repeat the above options

Recorder’s Office

Douglas County residents can print birth and death record applications online and submit them via mail or email.  This process requires a notary public to notarize signatures before the forms are submitted. The forms can be found at the following links:

Applications for a certified marriage certificate or the form for filing their ministerial credentials can be found at:

The public can mail real estate documents for recording, or title companies, banks or attorneys could electronically record their documents for faster processing. More information can be found at:

Our real estate records can be searched 24/7 online through our LandShark program:



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